Return & Refund Policy

Last Updated: August 2026

At Nitrous Clothing, we want you to feel confident when shopping with us. If you are not completely satisfied with an eligible purchase, you may request a return in accordance with the conditions outlined below.

Return Period

Eligible items may be returned within 30 days of delivery, unless a different return period is stated on the relevant product page or required by applicable consumer law.

To qualify for a return, the item must generally be:

• Unworn and unused.

• In its original condition.

• Free from stains, odors, makeup, washing, or other signs of use.

• Returned with original tags and packaging where applicable.

• Accompanied by proof of purchase or order information.

Items That May Not Be Returnable

For hygiene, safety, customization, or other legitimate reasons, certain products may not be eligible for return.

These may include items that have been worn, washed, damaged after delivery, customized, or otherwise rendered unsuitable for resale.

Where applicable, product-specific return restrictions will be identified on the product page or communicated before purchase.

How to Request a Return

Before sending an item back, contact Nitrous Clothing through our Contact page with:

• Your order number.

• The product you wish to return.

• The reason for the return.

• Photographs where relevant.

Please do not send items to an address obtained from an unrelated source. Wait for return instructions from our customer support team.

Return Shipping

Unless an item is defective, damaged, incorrect, or otherwise covered by applicable consumer protection law, return shipping costs may be the responsibility of the customer.

If the return is related to an error on our part or an eligible defective product, we will review the circumstances and provide appropriate instructions.

Damaged or Incorrect Items

If you receive an incorrect, defective, or damaged item, contact us as soon as possible after delivery.

Please provide your order number and clear photographs showing the issue. We may request additional information to help investigate the matter.

Refunds

Once an approved return has been received and inspected, we will determine whether it qualifies for a refund.

Approved refunds will generally be issued to the original payment method.

The time required for the refund to appear in your account depends on your payment provider or financial institution.

Partial Refunds

In certain circumstances, a partial refund may be appropriate where an item has diminished in value because of use, damage, missing components, or other conditions that affect its resale value, subject to applicable law.

Exchanges

If you require a different size, color, or product, please contact us before returning your item. Exchanges may depend on product availability.

Final Sale Items

Products specifically identified as final sale may not be eligible for return or refund except where required by applicable law.

Order Cancellations

If you need to cancel an order, contact us as soon as possible after placing it. Cancellation requests cannot be guaranteed once an order has entered processing or fulfillment.

Consumer Rights

This policy does not limit any mandatory consumer rights or statutory protections available to customers under the laws applicable to their purchase.

Questions About Returns?

If you have questions about eligibility, returns, exchanges, or refunds, contact Nitrous Clothing before sending your item back. We will be happy to guide you through the process.